Building Programs That Transform

20+ years of creating learning experiences that drive measurable business impact across industries and audiences

30%

Increase in Engagement

20%

Training Quality Improvement

4.8/5

Average CSAT Score

300+

Courses Developed

Featured Speaker
DevLearn Conference

Brissa Ramos presenting at conference

Featured Work

Flagship Program

Ignite for Partners

(Formerly Shark Camp for Partners)

A dynamic 2-day virtual hybrid training program designed to empower partners with essential go-to-market strategies. Participants deepen their understanding of partnership dynamics, master customer-centric selling techniques, tackle common objections, and fine-tune their sales pitch. The interactive platform enables collaboration with peers and subject matter experts through both live sessions and self-paced learning modules, ensuring partners leave with the knowledge and confidence to drive success.

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Ignite for Partners
AI Course

Building AI Agents: The Partner Kit

This on-demand course provides access to use cases, implementation best practices, and hands-on guidance designed to help partners build, develop, and customize AI Agents on the ServiceNow Platform. Empowers partners to deliver AI-powered solutions with confidence.

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Building AI Agents Partner Kit
Learning Path

NOW ASSIST Skill Kit

Now Assist Skill Kit enables agents and engineers to deliver faster, higher-quality service through automation of individual process steps. This learning journey allows partners to explore custom and out-of-the-box skills, prompting best practices, evaluation techniques, and certification. Participants learn to build custom skills that streamline routine tasks, accelerate operations, scale productivity, and provide a human-like, real-time experience for customers and employees.

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NOW ASSIST Skill Kit
Accreditation Portfolio

ServiceNow Sales & Pre-sales Accreditations

Comprehensive programs that provide industry recognition, competitive differentiation, greater productivity and results, increased user community satisfaction, and a tangible measure of educational investment. These accreditations establish credibility and expertise for sales and pre-sales professionals.

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ServiceNow University
Podcast Feature

NovoEDTalks Podcast: Episode 56

"Partner Enablement in the AI Era: How ServiceNow is Redefining Sales Training" - Featured guest discussing the evolving landscape of L&D, AI-driven partner training strategies, and insights on transforming sales enablement for the modern era.

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NovoEDTalks Podcast

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